Tuesday, February 26, 2019
Zappos faces Competitive Advantages Essay
Zappos faces Competitive AdvantagesChapter 16/9/13Zappos is an online retailer that has found its business on 10 plaza values that befriend successfully run their business. The caller is known for their culture. They feel that culture evaluate how the employees will perform their pipeline functions. The questions below will define what challenges they will face when competitive challenges intervene. 1. Zappos seems to be well-positioned to check a competitive advantage over some other online retailers. What challenges discussed in Chapter 1 pose the biggest threat to Zappos ability to maintain and raise its competitive position? How can human resource management practices help Zappos meet these challenges?Although Zappos is well-positioned to have a competitive advantage over other online retailers one of the biggest threats in my opinion that they will face is globalization. I govern this because from the reading Zappos use competitive pricing. However, in foreign markets p roducts have a cheaper price and their shipping rates vary. Therefore, Zappos wouldnt be able to quip their free shipping if they were to relocate into global markets.Another challenge they are likely to have pose on their business if they enter into international markets is sustainability. Sustainability basically goes hand in hand with globalization because they would have to be able to adapt to the change when entering into these markets. For example, the economy is changing prevalent throughout the United States and internationally with how businesses run. With the pricing in these markets going international is going to also affect how their business will successfully run. tender resource practices can help meet these challenges by helping go into the right employees to still promote the vision that Zappos currently hold. They can do this by interviewing through assessment testing to make sure they have the skills and requirements for the position of which they apply. Also , these practices if performed correctly can help them inevaluating the environment in which they choose to locate internally as well as outwardly so that their business practices are performed.2. Do you think that employees of Zappos have high school levels of engagement? Why?I believe that Zappos demonstrates a well sedulous employee relationship within the company. I say this because any company that run throughs the condemnation to have outside lunches with the staff in order to hear the variant ideas that they have come up with, believes in a satisfied actor and work environment. Many companies in todays society solitary(prenominal) listen when a complaint is made over their 1800 hotline. Zappos actually take the time out and listen to every complaint of their employees individually.3. Which of Zappos 10 core values do you believe that human resource practices can bias the almost? The least? Why? For each of the core values, identify the HR practices that are think to it. Explain how each of the HR practice(s) you identified is related to the core values.I believe that human resource practices could influence the most is Zappos customer service. Customer service is needed throughouCore Values1. economize Wow through service Sustainability2. Embrace and drive change3. ready fun and a little weirdnessSustainability4. Be adventurous, creative, and open mindSustainability 5. Pursue growth and learning-6. Build open and honest relationships with communionSustainability 7. Build a positive team and family spiritTechnology8. Do more with lessSustainability9. Be passionate and determinedSustainability10. Be low-downSustainability
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